Policy
- Please cancel training sessions 24 hours in advance, to avoid forfeiting your session.
- Please notify your instructor via sms if you are going to be late or if you cannot attend a session.
- Sessions cancelled on the same day can unfortunately not be rescheduled.
- Sessions cancelled in advance will be made up within the same month depending on availability of the instructor. Unfortunately no sessions will be carried over to the following month.
- Please bear in mind that there is a waiting list for our classes. If you miss more than two consecutive classes, you need to re-evaluate your commitment towards training. Other clients might be waiting for an opening.
- A full calendar month’s notice will be required for termination of your contract.
- Cancellation of a contract will result in the loss of your time slot if you rejoin.
- Classes are neither refundable nor transferable from 1 month to the next.
- In the event of the unavailability of the necessary teaching staff, such classes will be presented at a later date, by arrangement between the client and the instructor.
- All fees are to be paid on the 1st of every month in advance, in the event that fees are not paid timorously; classes may be terminated until payment is made.
- December and January fees must please be paid either before the Christmas holidays or no later than the 3rd of January.
- The studio will be closed on Public holidays unless otherwise arranged.
- Sessions that commenced late will still end on time. Please be punctual.
- Sessions are 55 minutes long.
- No shoes are allowed on the mats or when using equipment. Please don’t walk over the mats with your shoes.
